Ziphelele Mdlalo (ZSP Computer Centre Assistant) reported that the server and some devices were crashing at Sonwabo Primary School. Daniel Aylen (ZSP Technician) went to the school and examined the devices. His extensive testing led him to discover that the voltage coming into the school was fluctuating greatly, with some of the power supply having a very low voltage and some a high voltage.
The ZSP Team contacted Alfred Sieberts (local electrical contractor) to get a official report on the school's power supply. He confirmed Daniel's diagnosis and also explained that this problem was affecting the local community in addition to Sonwabo Primary School.
William Page (ZSP Facilitator) shared the findings and the electrical report with the school management and as a result Mthuthu Ngqongqo (School ZSP Champion) visited the local City of Cape Town offices to report the fault.
After three days there had been no response, so Mario Rhode (ZSP Facilitator) visited the local City of Cape Town offices in person to present the electrical report and chase up a response.
The next day City of Cape Town electrical contractors were repairing the power supply to the local community!
It took team work, persistence and determination to not only solve the problem at Sonwabo Primary but benefit the school's local community in Gugulethu.
No comments:
Post a Comment